Careers

Team Leader Collections (m/f)

Ref: SD-0005

(Lisbon/Porto)

We´re looking for a Team Leader to:


Manage and coordinate an Asset Managers team, in order to ensure the accomplishment of the recovery goals, according to the processes and procedures established in the organization.


Main responsibilities:


  • Supervise and manage the daily activity in order to ensure the accomplishment of the recovery goals, according to the processes and procedures established in the organization;
  • Identify the existence of possible deviations and anomalies in the activity, and work methods for your team, applying in time the necessary and effective measures for their corrections;
  • Develop, propose and implement methods and actions of motivation for an effective perform of the duties of all members of your team;
  • Promote monthly meetings or anytime needed, with the team for the analyse of the monitorization reports and performing evaluation and communicate the results goals; 
  • Identify the procedures to litigation;
  • Evaluate the performance of the team and coordinate under the Head of Collections’s orientation the relation with the other areas of the organization;
  • Follow the integration of the new colleagues in team, ensuring the accomplishment of the rules, processes and procedures applied in the organization.


You Must have:


  • Management degree or similar;
  • At least 2 years of experience in banking;
  • Leadership skills;
  • Results orientation; 
  • Good analytical and communication skills;
  • Good knowledge of Microsoft Office.